Accessibility Statement for Flowers Grays

Our Commitment to Accessibility

At Flowers Grays, we are dedicated to making our online flower ordering experience welcoming and accessible for every customer in Grays and beyond. Our commitment to accessibility reflects our belief that everyone, regardless of ability or circumstance, deserves to discover, browse, and order flowers from our website with simplicity and confidence. By implementing web accessibility best practices, we endeavor to remove barriers so all our customers can enjoy the beauty and convenience of Flowers Grays online.

Conformance with WCAG 2.1 AA Standards

Flowers Grays strives to ensure that our website adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognized guidelines help make web content more accessible to people with a diverse range of abilities, including those with visual, hearing, cognitive, and physical impairments. By following these guidelines, we aim to ensure our website content is clear, understandable, robust, and navigable for all.

Screen Reader Compatibility

We recognize the importance of technology aids such as screen readers for users who are blind or have low vision. Flowers Grays is continually checking and optimizing our site’s compatibility with popular screen readers. Our website includes meaningful alternative text for images, proper semantic HTML structures, and intuitive navigation links to provide a smooth and informative browsing experience. It is our goal that all key information and features, including the online flower ordering process, can be accessed via screen readers without hindrance.

High Contrast and Readable Design

Clear visibility and legibility are essential for many users, including the elderly and those with vision impairments. Flowers Grays utilizes high contrast color palettes, scalable fonts, and simple layouts throughout our website. These design choices help make all content easily readable, improving the user experience for all customers. We regularly review colour combinations, font sizes, and spacing to ensure information is accessible without visual strain, and avoid using color as the sole means of conveying information.

Ordering Flowers Online with Ease

Our accessible website ensures that anyone can order flowers from Flowers Grays online, regardless of their specific needs or preferences. Whether using a keyboard, alternative input device, or assistive technology, our simple and efficient ordering process is designed to be usable by all. We believe that accessible design is essential to serving the entire Grays community and take pride in continually refining our services to empower every customer to share and receive flowers effortlessly.

Assistance and Feedback

Your experience matters to us. Flowers Grays is committed to ongoing improvements in accessibility. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance while using our website, we encourage you to reach out and let us know. Our team values your feedback and will do our utmost to provide support and address any difficulties you may experience. By working together, we can ensure Flowers Grays is always open and welcoming for everyone.